Best Rate Guarantee
If you find your room a site other than ours at a lower price within 24 hours of making a booking directly with us, with the same booking conditions, we’ll match it.
Just contact us within 24 hours of making your booking with us directly, with details of the website.
We’ll match it if:
You have an existing reservation with our own website
You are still within the cancellation period of your booking
The lower price is still available when we check and bookable online
The lower price is for the same room that you’ve booked with our website
Same check-in and check-out dates
Same room type
Same booking conditions (breakfast included, non-refundable etc.)
Sorry, no Best Rate Guarantee if you book our hotel room through:
Rates which are part of a travel package